Privacy Policy

Introduction

DUO Eyelash Adhesive (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website duoeyelash.com (“Website”). Please read this Privacy Policy carefully. By using the Website, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in promotions or surveys

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Order history

1.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit our Website, including:

  • Browser type
  • Operating system
  • IP address
  • Pages visited
  • Time and date of visit
  • Referring website
  • Clickstream data

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our Website. You can set your browser to refuse cookies, but this may limit your ability to use some features of our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Communicate with you about orders, products, services, and promotions
  • Personalize your shopping experience
  • Improve our Website, products, and services
  • Respond to your inquiries and provide customer support
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 Protection of Rights

We may disclose your information to protect and defend our rights, property, or safety, or the rights, property, or safety of our users or others.

4. Your Choices

4.1 Account Information

You can review and update your account information by logging into your account on our Website.

4.2 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in any marketing email we send.

4.3 Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect the functionality of our Website.

5. Data Security

We have implemented measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

7. Third-Party Links

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

9. California Privacy Rights

California residents may have additional rights regarding their personal information under California law, including the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the bottom of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Website: duoeyelash.com

Last Updated: March 17, 2025